Archive for the 'Maintenance' Category

Jul27
Maintenance window Sunday 11pm EST

We’ll be working on the server on Sunday July 29th between 11pm EST and 11:30pm EST in order to upgrade to the new version we’ve been talking about for a couple weeks now.
There will be some downtime during the upgrade, but we’ll work hard at keeping it to a minimum. Forms will be inaccessible [...]

Apr3
Downtime

The upgrades went smoothly last night with < 5 minutes of total downtime.  However, we just experienced an unrelated problem with the network at our data center which left the site down this afternoon for about an hour roughly between 12:30pm and 1:45pm EST.  The source of the problem is unknown, but we’re working on [...]

Apr2
Unplanned Maintenance

Sorry for the short notice, but we will be performing some system updates tonight. We’ve been experiencing some minor system issues that might turn into major ones if not addressed, hence the immediacy of the changes.
There shouldn’t be any visible affect to the site since all of the changes will occur behind the scenes, [...]

Nov19
Email problems

We’re currently having a problem with email (about 6pm EST).  Any outbound email messages will be queued, but won’t be sent immediately.  Once the problem is resolved, messages in the queue will be sent.  We do not expect any messages to be lost.  Sorry for the inconvenience.

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