FormSpring Blog » User Profiles

User Profile: Easy Web Recruitment

Erica — Thu, 28 Jan 2010 16:05:49 +0000

Easy Web Recruitment is the UK’s leading flat fee internet recruitment service. They can count some of the UK’s largest and most recognizable employers as clients, including Tesco, Canon, Nike & Thomas Cook. It was great to talk with the Managing Director, Adrian McDonagh on how they use FormSpring.

FS: Tell us a little bit about your position with Easy Web Recruitment:

I am the Managing Director at East Web Recruitment and I also take the lead role in looking at software and systems to implement around our core services.

FS: How did you hear about FormSpring?

We previously used one of your competitors, but we were not entirely happy so we did an online search and found FormSpring via Google.

FS: How do you currently use FormSpring?

We use FormSpring to help us manage some of the large response recruitment campaigns we have. The forms we build allow us to easily drill down through large candidate pools and focus on those that are most relevant. We also use it for getting customers to register for our products and internal HR events.

FS: How has FormSpring solved a business/organizational issue?

We use FormSpring for about 10% of our campaigns. That saves us over 50 hours of work per month making it the best employee I ever hired!

FS: What features do you find most helpful?

We think FormSpring is very easy to use. It requires little training to get all of the staff to build forms. The integration with other products is also a great feature. We love how we have the ability to use the conditional logic so specific fields are displayed if the applicant chooses a certain answer. We also like the smart routing feature where we can have certain forms emailed to a specific member of our staff depending on the answers chosen in the form.

FS: Any other tips/tricks/words of wisdom you would like to share with other users/readers?

The data reporting features are a great tool to have so you can get your customers involved. With the ease of use of FormSpring, anybody will be able to use it!

FS: Tell us a little bit about your position with Easy Web Recruitment:

I am the Managing Director at Easy Web Recruitment and I also take the lead role in looking at software and systems to implement around our core services.

FS: How did you hear about FormSpring?

We previously used one of your competitors, but we were not entirely happy so we did an online search and found FormSpring via Google.

FS: How do you currently use FormSpring?

FS: How has FormSpring solved a business/organizational issue?

We use FormSpring for about 10% of our campaigns. That saves us over 50 hours of work per month making it the best employee I ever hired!

FS: What features do you find most helpful?

FS: Any other tips/tricks/words of wisdom you would like to share with other users/readers?

The data reporting features are a great tool to have so you can get your customers involved. With the ease of use of FormSpring, anybody will be able to use it!Recent Posts:

User Profile: The Town of Fishers

chris — Fri, 21 Aug 2009 18:38:40 +0000

The Town of Fishers has been consistently rated one of the most desirable places to live and do business based on many national polls and studies. Many of us from FormSpring also call Fishers home, so it was great to sit down with Deputy Town Manager Scott Fadness and discover how the Town uses FormSpring.

FS: Tell us a little bit about your position with the Town of Fishers

SF: I manage the Town budget as well as Chair the Environmental Committee

FS: How do you currently use FormSpring:

SF: We use it for a variety of things but these are the big ones to-date

Website form for people who are interested in doing business with the town
Online jobs application
Permit for parks
Town surveys

FS: How has FormSpring solved a business/organizational issue:

SF: It has improved our operations in two ways:

1) Improve customer service – We don’t have to have residents download forms, print them out, and send them in. They can now just fill out forms online and get the process started right away.
2) Do things more effectively. The old way we had to Process paper forms, store them, etc. With FormSpring it is more effective and is a cost savings for us. It also has a side effect of being a good environmental impact as we use less paper now.

FS: Did you look at any other solutions (Custom Dev, Other SaaS etc):

SF: When John told me about it we thought is was worth the cost as opposed to other enterprise software. It really is a small tool that has a major impact

FS: What do you like best about the product?

SF: Uses are spread around, it allows everyone from interns, parks department etc to use the tool…and it is really easy to use.

FS: What features do you find most helpful?

SF: The ability to store that data and data manipulation. If we have a job posting and we have 300 applicants. We can sort through the requirements of the job. For example, a minimum of a 4-year degree, we can sort out those who do not qualify in matter of minutes as opposed to paper-based solution.

FS: Was it hard to justify using the application to the Town?

SF: With the low dollar amount there was no formal process we had to go through. It just made sense to go with it.

FS: Any specific features you would like to see?

SF: We would like to see integration with data management system like Onbase.

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

Once you understand the tool, you can understand where to apply it. Think ahead and look at the processes that you do on a given day to make this a tool to make you more efficient. We use more forms than any other industry — outside healthcare, we are a target rich environment.Recent Posts:

News: How Angie’s List Uses FormSpring

chris — Mon, 03 Aug 2009 14:14:49 +0000

Last week Angie’s List VP of Technology, Gary Rush was interviewed by Internet Retailer on how the popular consumer reviews site handles leads during web downtime. You can read the full article over at Internet Retailer but below are some interesting excerpts that highlight the unique way in which Angie’s List uses our web form solution.

How FormSpring was used during the planned maintenance of the Angie’s List site:

When visitors came to AngiesList.com during that downtime period, they were greeted by two messages: One was a standard notification that said the site was temporarily down for maintenance and apologized for any inconvenience; the other offered a promotional code to motivate visitors who were not already subscribers to leave contact information. To accept the promotional code, visitors clicked a button that would take them to a form hosted by FormSpring to enter their name and e-mail address.

The success of their FormSpring form

When we use FormSpring to capture names and send promotional codes, we get conversion rates close to what we get when our site is entirely live, Rush says. He adds that Angie’s List may eventually set up the application so that it automatically transfers files of new customers to the ExactTarget e-mail system automatically e-mails the promotional codes. Angie’s List will also use the application, which is hosted on FormSpring’s web servers in a software-as-a-service environment, for shorter, ongoing routine maintenance periods and to support internal I.T. operations, Rush says.

Recent Posts:

User Profile: Vontoo: Automated Voice Messaging Solutions

chris — Wed, 13 May 2009 15:31:41 +0000

Even technology companies with in-house development teams need easy to use, plug and play solutions. Such is the case with Vontoo, a market leading voice messaging service located in Indianapolis. We had the pleasure of speaking with Carissa Newton, Director of Marketing for Vontoo about how she uses FormSpring and how it is a valuable tool for her organization. Read below and learn how Vontoo uses our online form builder, also make sure to check them out and see how you can use voice messaging as part of your marketing strategy.

Organization: Vontoo

Website: www.Vontoo.com

FS: Tell us a little bit about your business, who is your target market, etc.

Vontoo: Vontoo is a voice marketing company. We help organization build connections with their audience through the power of voice. Our service can be used in conjunction with other marketing tools like, Email, Direct Mail, etc.

We work with a wide variety of organizations including:

Pro Sports
Colleges Universities
Community Colleges
Retail
Gaming
Nonprofits
Schools
Small Businesses

FS: How do you currently use FormSpring?

Vontoo: We use FormSpring for Surveys, Webinar sign ups, and our Referral Programs which consists of our network of contacts referring customers to Vontoo.

FS: Any other ways you might use it?

Vontoo: We would like to expand our use in surveys. FormSpring allows us to create a survey and get feedback from customers quickly. We might also integrate forms into “Web Buttons/badges” for our site and use them in our referral program.

FS: How has FormSpring solved a business/organizational issue?

Vontoo: We need to create forms on the fly and collect data quickly. We are able to use our design elements without having to bother development teams. It also gives us flexibility because it is very easy to use and allows us to just “plug and play”.

FS: Did you look at any other solutions (Custom Dev, Other SaaS etc.)?

Vontoo: We have in-house developers and capabilities but FormSpring allows me to not have to bother our staff and allows Marketing to create the forms we need and implement them right away.

FS: What do you like best about the product?

Vontoo: Drag and drop form building and the ability to “skin” our forms using Style Templates. The templates allow us to consistently display our brand on any form we use.

FS: What features do you find most helpful?

Vontoo: We like the Smart Routing as well as Pre-populating form fields. Using the Pre-Populating Form Fields we are able to send data from one form to another very easily.

FS: What improvements to FormSpring would you like to see?

Vontoo: Easy way to integrate with other resources (Salesforce, Email, etc.)

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

Vontoo: As a marketer you want to have all the tools at your fingertips – FormSpring is a tool in my toolbox. As I learn about more uses, the more I can use it. It is a valuable resource that serves its purpose.

Recent Posts:

User Profile: The Coburn Place

chris — Fri, 17 Apr 2009 16:27:43 +0000

The Coburn Place is an Indianpolis-based nonprofit organization that is dedicated to providing a safe place for women and children who are victims of abuse. We heard about the Coburn Place through a friend of FormSpring and his involvement in Giving Sum. He thought Coburn Place could use our services to he;p manage some of their online donations and event registrations. We teamed up with the Coburn Place and helped them get started with their largest fundraising event – Blue Breakfast. Below is how they used FormSpring and how they anticipate using it in the future for online fundraising and more!

Organization: Coburn Place

Website: www.coburnplace.org

FS: Tell us a little bit about your business, who is your target market, what makes you different, etc.?

CP: Our Mission is: Coburn Place opens a door through which women and children fleeing domestic violence can find safe haven. Coburn Place transforms battered lives by healing painful emotions, teaching valuable life skills, and fostering financial independence and long-term self-sufficiency.

FS: How do you currently use FormSpring:

CP: We used it to sell tickets to our event the Blue Breakfast as well as gathering additional online donations. Blue Breakfast is held at the Colts Complex and has speakers from Coburn Place as well as Coach Caldwell. We had a silent auction with all proceeds going back to Coburn Place.

FS: Any other ways you might use it?

CP: We would like to use it for online donations on our site. We are also sending a survey out to all attendees after the event to get feedback on the Blue Breakfast

FS: How has FormSpring solved a business/organizational issue?

CP: Last year was first year for event and we had no idea of how to sell tickets online. FormSpring helped get us online and sell tickets without having to get an expensive solution. Something we could do quickly.

FS: What do you like best about the product?

CP: The best part of it is that it looks like part of your website as opposed to other solutions where you have to leave the site to make a payment/donation people sometimes don’t trust leaving your site. Also we think it is cool to customize it, as well as we can get any information that we need to gather very quickly.

FS: What features do you find most helpful?

CP: We like the Google Payment Integration. We also like being able to send notifications once someone submits the form. We also like that the Chair of the Event can receive email notifications as well, making it easy for her to keep updated on the event.

FS: What improvements to FormSpring would you like to see?

CP: When we embed the form on our site even though the form is secure it does not show up as a secure page ( show a little padlock on the address bar). (FS Note: If you set up your form with the security settings your form is secure. The only way to get it to appear as a secure page using the embed option on your site is to embed it on a secure page. You can contact support to learn more)

Recent Posts:

User Profile:UK Bed and Breakfast Map

chris — Tue, 27 Jan 2009 16:41:55 +0000

Even though we know that people all over the world are using our form builder, it’s still cool to talk with different users around the globe to hear how they found FormSpring and how they have incorporated into their business. BedandBreakfastMap is a great site that helps users find B&B’s throughout the UK. With over 20,000 bed and breakfast’s you are going to be hard pressed not to find what you are looking for! BedandBreakfastMap is using FormSpring for feedback forms, contact forms and much more. Read below on how they are using online forms to help make their business more effecient.

Have your own story to share? Contact us and we will tell our users about your business!

Business: UK Bed and Breakfast Map

URL: http://www.bedandbreakfastmap.co.uk

FS: Tell us a little bit about your business, who is your target market, what makes you different, etc.?

The Bed and Breakfast Map is a searchable map-based directory of over 20,000 B&Bs and Guesthouses in the UK. The use of Google map makes it easy and fun for visitors to quickly find Bed and Breakfast Accommodation in every corner of the UK (i.e England, Northern Ireland, Scotland, Wales, Channel Islands and the Isle of Man). In addition to the website catering for visitors looking for B&B accommodation, The Bed and Breakfast Map also offers simple websites and enhanced listings on the Map for B&B owners. The Bed and Breakfast Map aims to become THE PLACE to search for Bed and Breakfast Accommodation in the UK.

FS: How did you hear about FormSpring?

Initially I found FormSpring through Google AdWords several years ago and have been using the service ever since.

FS: How do you currently use FormSpring?

The Bed and Breakfast Map uses FormSpring forms for many purposes, including:

To Recommend the Bed and Breakfast Map to a Friend
Feedback Forms
Run UK’s Hidden Holiday Gem Competition
Add new B&B listings
Change Marker Pin Coordinates
Process PayPal Payments
Contact Forms

FS: Any other ways you might use it?

We might integrate a form in a marketing email in the future.

FS: How has FormSpring solved a business/organizational issue?

Yes… FormSpring has enabled us to add forms quickly and cheaply to the website, which otherwise would have been a time consuming and costly exercise. FormSpring also enables B&B owners to easily list their B&B on the site. In addition, but just as importantly for us, the submitted information is stored in a database for us to access at any time from anywhere!

FS: What do you like best about the product?

FormSpring is quick and easy to use. Advanced features such as PayPal Integration and Auto Email Replies help our give our website a very professional and slick image. FormSpring definitely enhances our business.

FS: What features do you find most helpful?

Easy build and database are the most useful elements to us.

FS: What improvements to FormSpring would you like to see?

I think the CSS of the forms can be improved. A choice of styles would be a good feature. Or even HTML download without any divs or CSS..

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

Forms can be a very useful element to any online business and the more professional they are the better it makes your business look!

Recent Posts:

User Profile:Victor Valley College

chris — Fri, 19 Dec 2008 15:57:49 +0000

Often times we talk about FormSpring being used by small businesses and nonprofits, but there is also a strong number of educational institutions (Colleges, School Corps, Athletic organizations, etc.) that are using our form builder and using it in many unique ways.

Victor Valley College is one of those educational organizations. Victor Valley College is a 2 year higher educational institution located in California, they are using FormSpring throughout all aspects of their school. I had the fortune of hearing how they are using the product from Justin Gatewood, take a read below and hopefully their uses may conjure up some ideas on how your organization can use FormSpring.

Organization:Victor Valley College

Website: http://www.vvc.edu

FS: Tell us a little bit about your organization:

We are a 2-year degree-granting (Associates Degrees), accredited higher education institution in Southern California. Our primary target market(s) is/are the local high school graduates (the bulk of our full-time students), and then the entire community. We are different than the traditional 4-year institution because our enrollment fees are dramatically lower ($400+/unit at the 4-year level – $20/unit at our level), yet our units are FULLY transferable to the 4-year state universities, AND we offer vocational training and non-credit, fee-based special interest classes in addition to the full credit courses.

FS: How did you hear about FormSpring?

I did a web search for form processing stuff on Google.

FS: How do you currently use FormSpring?

We use FormSpring as follows:

Class schedule request forms
Student newspaper requests
Student/tutor referrals
Online Writing Tutor submissions/student receives email help back from a live person about their research paper
Technology training evaluations
Online class registration (using SSL so that they can submit their Credit Card info. to pay for the classes)
Football team/program feedback
Prospective athlete submission forms
Request forms for our online Work Order processing system
Monthly award nomination (All area schools can submit a teacher “hero” for an award program started by one of our Academic Deans)
Student Survey
Online orientation form (Tied to a video where students can watch an online video and submit a form which has allowed the instructor to reduce the amount of “in-person” orientations to almost none)
Student organization and club membership signup
Password sign up for online library research databases
RSVP’s for registrations to limited attendance events
Anonymous campus Health and Safety concern form

FS: Any other ways you might use it?

We are preparing to use it for new employees in our district as a resource for requesting user accounts and password to most of our online/networked systems (password protected online form). Also with the new logic that has been added recently, we’re planning on setting up an “online general interest” form, where a prospective student or member of the public simply fills out the online form, based on their interests, and then, based on their selections, the form data is automatically routed to that area expert for a response (still planning this out, but it should be very helpful)

FS: How has FormSpring solved a business/organizational issue?

FormSpring has solved two major issues for us.

Our web server (at the time, a FreeBSD Linux, version 4.3 STABLE build running Apache/Tomcat) had failed a security vulnerability audit which was commissioned by our statewide Chancellor’s Office, so I began looking for ways to “close the security holes”, and, by migrating to an off-site form processing system like FormSpring, VOILA!, one problem was solved.
The ability to share the data with other groups at the college (through the “Share Data” URL feature) is invaluable. No more building reports from form data in Microsoft Excel or Word, I can just email them the URL for that form’s “Share Data” function, and they can do the rest themselves (without compromising the security or functionality of either the online form or the submitted data).

FS: What do you like best about the product?

Everything. I have yet to find something I didn’t like, and you keep adding more features to how I can manipulate and collect data, so, thank you very much!

FS: What features do you find most helpful?

The visual form builder is so easy. You don’t have to know ANYTHING (I mean it, not a thing) to use it. I’ve been building CGI forms since 1995-96, so I’m fairly familiar with how to do that, but after seeing your interface, forget that! I’m only using your form builder from now on.

FS: What improvements to FormSpring would you like to see?

The improvements that I wanted for the past year or so (and had posted about on the forums) have already been included in your wonderful product, so, I’ll have to give that some more thought.

FS: Any specific features you would like to see?

I would like to have the ability to automatically attach a file (that I have previously uploaded), and include it with the confirmation email message (for those online forms where a user is requesting a specific document). This would be equally helpful if logic could be added to this feature (so you could have a list of files, for example, in my case, a list of documents from our Admissions Office), and a site visitor could fill in an online form, select a specific document from a drop-down list, check box list, etc., and, based on that selection, the confirmation message that they would receive would have that document (which was previously uploaded and associated with that selection) as a file attachment.

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

Use it, use it, use it. The more you use it, the more you’ll grow to love the interface, the ease of form building and embedding the scripts on your own website so that the form “melts” into your design seamlessly. Use the re-direct URLs and the confirmation email messages (invaluable and very professional) to interact with the submitters.Recent Posts:

User Profile: Crumbs and Doilies

chris — Tue, 11 Nov 2008 20:25:30 +0000

Whether through live chat, or other support channels we are constantly learning how our customers are using the many tools within FormSpring to create online forms that help manage their businesses. So we find it amazing when we run across a customer like Crumbs and Doilies, a UK-based cupcake company, and see just how far they have integrated FormSpring forms into their business. They are using every trick in the playbook to create powerful online forms that truly help them manage and operate their business.

Below is a great story on how Crumbs and Doilies uses FormSpring. We appreciate them sharing their tale and hopefully giving you some ideas on how you can incorporate web forms deeper into your business.

Company: Crumbs and Doilies

Web: www.crumbsanddoilies.co.uk

FS: Tell us a little bit about your business, who is your target market, what makes you different, etc.?

Crumbs and Doilies is a small, London-based cupcake company. We bake for bespoke orders during the week and at weekends, which we take via our website, and also run a market stall every Saturday in Chelsea, South West London. We pride ourselves on making the best-tasting and the best-looking cupcakes we can.

FS: How did you hear about FormSpring?

CD: Once our website had been up for a few months we found we were getting a lot of emails that didn’t give us quite as much information about our customers’ needs as they might, so we started investigating the possibility of building forms to prompt clients into giving us the information we needed (name, date of order, delivery postcode etc). Possessing and embarrassingly limited knowledge of HTML and CSS I quickly realized that an online form provider offering the ability to create and implement forms quickly and easily would be an ideal solution. I tried Formspring’s trial mode and really liked the ease of use, design of the site and flexibility on offer, so signed up for a proper account. I also really liked the logo…

FS: How do you currently use FormSpring?

CD: We use FormSpring in quite a few ways. We have a couple of contact forms on the site (one for standard orders and another for larger orders such as weddings) which prompt customers to give us the specific information we need to best answer their questions prior to any possible order.

Because we get incredibly busy and because our cupcakes can only be delivered within a certain area (central and SW London), we can’t take everyone’s order – for this reason we have an order form set up (using FormSpring) and linked to Paypal (or Google Checkout) but on a page not accessible via the main site. Once we’ve answered a customer’s questions and/or are ready to book their order in we just need to give them a link to that page and they can place and pay for their order, including adding extra options to their cupcakes like purchasing stands, adding piping and so on. We use smart routing and custom notifications to send out a confirmation email based specific to the customer’s order, while the order information is relayed to several of our email addresses in different forms depending on the recipient (kitchen, accounts etc).

We also use FormSpring’s file attachment option on a couple of the forms – when we were looking to hire new helpers in the kitchen for example we set up a form so they could tell us a bit about themselves, why they’d like to work with us, and attach any images of their baking, CVs etc. Similarly, our wedding inquiry form allows people to upload useful pictures, colour samples, moodboards and so on, which come straight through to us along with their inquiry.

We use FormSpring forms elsewhere on the site too – for example we run a monthly Name the Cupcake competition (www.crumbsanddoilies.co.uk/competition) using a simple form where people give us their name, email address and competition entry. There’s a box to tick or untick depending on whether people would like to subscribe to our mailing list, and the form is linked to an emailing system which can subscribe them if they’d like to join up.

One other use of FormSpring on the site is as a ‘quote calculator’ for larger orders. By selecting a few options (number of guests, size/s of cupcakes, stand hire etc) the form generates an approximate total for the customer to help them with planning. The form is set up as standard but before pasting the HTML into our site we remove the ’submit’ button, meaning people can see the total without submitting what would be fairly useless information to us.

All the FormSpring forms we use are integrated into our site using Javascript (HTML in the case of the quotation form) – Javascript has proved really useful because it allows us to maintain ‘live’ control of the forms; if there’s a problem, or if we need to change the form in any way, we can do it from our Formspring account and it updates on the website without us having to re-upload or edit the webpage.

FS: Any other ways you might use it?

We’re really happy with the ways we use FormSpring at the moment, though we may introduce a few new forms in the future, such as polls for favourite flavours etc.

FS: How has FormSpring solved a business/organizational issue?

CD: By effectively prompting customers to provide essential pieces of information all the way through the order process, from first contact to placing the final order, FormSpring’s forms make our lives much easier. The integration of forms with Paypal and Google Checkout offers us a secure, easy way to process people’s orders. The ability to customize notification emails makes it easy for us to get the right information (order details for the kitchen, a separate email to another address to act as a back-up of each month’s orders etc), and the ability to customize and route customer response emails via Smart Routing makes it easy for us to convey the right information to the customer based on their needs and/or type of order.

What do you like best about the product?

CD: We really like the ease of use, the flexibility and the simple integration options. Also, by allowing complete customization of email notifications, post-submission URL routing and so on, FormSpring forms allow us to gather the information we need easily and professionally without ever appearing standardized or impersonal to our customers.

FS: What features do you find most helpful?

CD: Smart Routing is a really useful feature, especially for more complicated orders – for example this Halloween we ran a special offer allowing customers to order cupcakes for collection from one of two locations or delivery within central/SW London. Using Smart Routing we were able to automatically send each customer a personalized confirmation email with instructions on where/when to collect, or when to expect their delivery. Payment integration is also incredibly useful, as is the ease of use and integration options (Javascript, HTML and so on) mentioned above. We also find it really useful to have a stored record of each submission – so for example at Halloween we were able to close the form, download all the submissions and put them into a spreadsheet, which we could then use to plan our delivery routes, print out cards for each order and so on.

FS: What improvements to FormSpring would you like to see?

CD: Having added Google and other payment options is a great step forward, and perhaps (if possible) it’d be good to enable slightly closer integration, allowing for more tracking of payments, or the ability to hold a submission until payment has been made. It would also be great to see what could be done via integration with other online services such as Google Maps.

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

CD: I don’t know if we’d be a great source of tips and tricks – the FormSpring Help and Forum sections contain pretty much everything one could hope to know… I think the main thing is to play around with the different routing and conditional logic options to see what you can come up with. It’s fun (in a nerdy kinda way) and you might well stumble on an idea that would make running your business (or whatever you use the forms for) way easier.Recent Posts:

FormSpring User Profile: Evolving Solutions

chris — Wed, 04 Jun 2008 15:00:57 +0000

With a title like “Chief Love Officer” you know that Chris Nadeau likes to think differently than his competitors. That’s why it was refreshing to talk with Chris and find out how he and his crew at Evolving Solutions were using FormSpring and its online form building tools.

By utilizing the private label options Evolving Solutions has integrated the FormSpring form builder with their content management system “Big Santo” as well as with the rest of their company.

Check out the interview below with Chris and see how they have creatively integrated FormSpring with their business. And remember you can contact us, if you are interested in participating in our User Profile series.

Company: Evolving Solutions
www.evolvingsolutions.ca
www.bigsanto.com

FS: Tell us a little bit about your business, who is your target market, what makes you different, etc.?

ES: We eat & sleep “THE WEB” and we help small businesses grow their business through web marketing by: Keeping it simple We speak in non-technical terms & cater to businesses of any size….we worry about the tech stuff so you don’t have to!

FS: How did you hear about about FormSpring?

ES: Blog – Mashable.com

FS: How do you currently use FormSpring?

ES: We use Formspring to help make the websites we build using our “Big Santo” product better. With the integration of Formspring our clients can now collect data from their websites very easily. It makes for a much more interactive experience on their websites

FS: Any other ways you might use it?

ES: Everywhere and anywhere we need to collect data online! Now that I think of it, if there was a way to create a voting like system with your forms that tabulates votes, that would be cool

FS: How has FormSpring solved a business/organizational issue

ES: It has allowed us to focus on what we do best and offer a cost effective option to our customers that want a dynamic form on their websites.

FS: What do you like best about the product?

ES: Ease of use, with rock on functionality.

FS: What features do you find most helpful

ES: Embedding with JavaScript

FS: What improvements to FormSpring would you like to see?

ES: Keep doing what you are doing. Everything is all good!

FS: Any specific features you would like to see?

ES: The online voting option would be cool, as mentioned above.

FS: Any other tips/tricks/words of wisdom you would like to share with others users/readers?

ES: The share data option with Formspring is amazing. Customers love the forms on their websites, but for them to slice and dice their data easily from one link you provide in Formspring makes you and your organization look like a genius.Recent Posts:

FormSpring User Profile: Stephen Oliver

chris — Mon, 12 May 2008 15:15:23 +0000

As we have said before, one of the great things about doing these user profiles is seeing the ways in which people are using our online form builder. Stephen Oliver is a teacher and is using FormSpring for his teaching and in his role as a registrar for teacher conferences.

Read below on how Stephen uses FormSpring, and if you are interested in sharing your story, contact us, and we will be more than happy to share your story as well!

FS: Tell us a little bit about how you use FormSpring?

SO: I use FS to gather student information at the beginning of semester. I also use various forms to gather feedback etc from my course blog. As well, I am a registrar for several teacher oriented conferences. I use forms to gather and manage registration data for participants.

FS: How did you hear about FormSpring?

SO: I was growing frustrated by the limitations of the free FormMail script and the associated levels of spam I received. I did a search on the web for alternatives and came across FS.

FS: How has FormSpring solved a business/organizational issue?

SO: Provides a quick and simple way to build and maintain forms as well as offering an online backup of data. I like also being able to share a URL with conference colleagues where they can check out the data re: various conferences.

FS: What do you like best about the product?

SO: Simple, intuitive, drag and drop. Hard to go wrong. No spam so far!

FS: What features do you find most helpful?

SO: I like the multi-branching feature of the forms (helps eliminate mistakes and overlooked requests) as well as the customizing of auto emails to submitters. The emails I receive also are a great way for me to stay on top of the submissions.

FS: What improvements to FormSpring would you like to see?

SO: I would like to see more logic capabilities build into forms – ie. ways to check for duplicate choices when I’ve asked people to select two different options – first and second. Or to only accept 10 digits in a phone number, etc. Also, how about offering some formatting capabilities – I hate it when people submit info in ALL CAPS or all lower case. Could FS not have the ability to convert this to a requested style before forwarding it on to me or posting it in the database? When building a long form, it can become tedious scrolling through it all. It would be great to be able to temporarily hide certain parts of a form. I would also like it to be simpler to add a custom graphic banner without having to go in and alter the HTML.Recent Posts:

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